Ambur POS Review


Ambur describes it’s POS as a “digital cash register for the modern age.” Ambur POS is a restaurant solution, although it also works for other kinds of food service businesses such as bars, food trucks or quick service cafés. Created by a team of ex-restaurant employees, the solution is built with the inside knowledge of what will increase efficiency and sales all while providing excellent customer service. Ambur has a transparent one-cost subscription for every business and works seamlessly on iPad, iPod Touch, and iPhone.

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The features for Ambur POS can be split easily into front end and management tools. The front end features are designed to improve customer experience and to create an efficient environment for staff. It allows you to take orders tableside and then send them wirelessly to the kitchen, add custom modifiers and note down any customer preferences so that nothing gets missed. Ambur includes a powerful reservation system as well as a streamlined delivery and take out function. The software’s onscreen table layout is customizable to match your restaurant, highlighted by the number of staff users and with a head count written below.

Management tools allow shifts, payroll and employee data to be handled at a glance, and include clock in and out data so that you can keep track of staff productivity. There is also a real-time reporting feature so you can stay perfectly up to date on all of your transactions. Your whole menu can also be accessed and edited from your iPad, as well as organized into categories such as vegetarian or nut-free. You decide which staff members have access to which information on your POS, allowing for maximum security where necessary. In-depth reporting helps you understand and track your business progress, offering daily data and analytics on sales, employees and costs. 

management dashboard

Ease of Use:  

Hybrid solutions are becoming increasingly popular as people enjoy the benefits. Solutions like Ambur have the flexibility, security and storage capabilities of the cloud, alongside the reliability of knowing your service is not reliant on your internet connection with all of your current data is saved locally. Ambur is made for iOS, and works beautifully with the most updated Apple software to offer an intuitive system which takes minutes to learn.

Customer Support: 

There are a lot of different ways to get the help you need when choosing and managing your Ambur POS. If you’re looking to do your own research and troubleshooting, you can browse the customer help center which has many articles and FAQs on topics such as hardware, set up and reporting. If you have a specific question, you can reach out on the live chat feature directly from the website home page. If you’re looking to have a discussion about your business needs, the best option is to call their free 24/7 US based phone support or send a quick email and one of the helpful and knowledgeable professionals will call you back.  

ios system

Pricing and Payment Processing: 

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Ambur claims to be the most affordable restaurant POS. They are certainly one of the most transparent and straightforward when it comes to pricing. There are two options you have for payment, month-to-month and a yearly upfront fee. If you choose the monthly option, the prices are, respectively, $69/month for 1 terminal, $119/month for 2-3 terminals, and $179/ month for 4 terminals or more. If you would rather pay a yearly price, 1 terminal will cost you $708 ($59/month), 2-3 terminals will go for $1188 ($99/month) and 4 or more terminals will cost $1788 ($149/month). You can use Ambur on as many iOS devices as you choose, including iPads, iPod Touch and iPhones. You can take advantage of a free demo by visiting the iOS store or getting in touch with Ambur directly.

Ambur is PCI compliant, which means you can sell with the highest levels of security. You can keep your existing payment processor, or switch to a new one. Ambur will even help you find the right choice for your business, allowing you to take payments including credit and debit cards, gift cards, chip cards and mobile payments. Rates will vary depending on your processor.

Contract Terms: 

Ambur offers a guarantee that when your two year software license expires you can renew it at the same rate. This is a powerful promise which helps you ensure you’re keeping a good deal and enables you to plan ahead for your business. For details about additional hardware, you need to call for a quote. All hardware comes with manufacturer’s warranty. 

Bottom Line:  

An intuitive and beautifully designed POS for restaurants, you can tell that Ambur POS is built and maintained by insiders in the service industry. Added tools like a versatile reservations system and customizable table plans on screen create an efficient working environment for staff. All the while maintaining a fantastic customer experience throughout. 

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